Frequently Asked Questions about Jakefood

General questions about jake

What is Jake?

Easy, healthy and sustainable food. Jake is food that contains everythingyour body needs to be healthy. Shakes for a complete meal and the Vitaminbar for a small breakfast or healthy snack. Find out more about Jake here.

Where is Jake made?

The products of Jake are produced in The Netherlands. All orders are packed and shipped from our headquarters in Groningen, The Netherlands.

How do I prepare Jake?

Easy. Simply rip open your single meal package, put 400 ml of water in your shaker, add the powder, shake and enjoy! We provide you with a shaker bottle on your first order for free.

Does it get any easier? Well… yes. The vegan meal bar is ready-to-use. Just open the wrapper and enjoy!

You can also spice your Jake shake up.

How do I use Jake?

You can use Jake in any way you like. There are no rules, Jake is not a diet, Jake is food, nothing more, nothing less. Find out more about the product here.

What is in Jake?

Jake contains every nutrient that your body needs. The vitamins and minerals are the according to the recommendations by the European Food Safety Authority. You can find the nutrition sheets on the get started page.

But isn’t eating […] much nicer?

How nice was your breakfast last Monday? For all those not-so-special food moments, make sure you eat healthy. Your body does remember. And you can still eat food X whenever you feel like it.

Jake’s nutritional food

Is Jake vegan/vegetarian?

Yes. Jake is produced without parts of any animal. Jake does not contain any animal-derived ingredients either, Jake is vegan.

Is Jake for sportspeople?

Jake is for everyone that can use a healthy and easy meal, that includes sportspeople. It provides every nutrient your body needs, about 40 grams of protein per shake and plenty of fiber to keep you full. If you tend to skip breakfast, miss lunch, or eat unhealthy stuff just to fill up, Jake is for you.

Can I lose weight by eating Jake?

Yes. To lose weight, we need to eat fewer calories than our body uses. That can be hard, especially as a lack of nutrients causes an increased appetite. Jake contains all the nutrients you need, including a lot of fibres to keep you full for hours, making it a bit easier.

There’s no need to actively count your calories as your meals are portioned. This helps you to not overeat by accident and you’ll avoid the temptations of grocery stores and the fridge when cooking. Jake Light is best suited for losing weight: it still provides all the nutrients you need, but with fewer calories and fewer carbohydrates. Still tempted to have a snack between meals? The Vitaminbar is your healthy solution.

Can I combine Jake with other foods?

Yes. Use Jake in any way you like. It is not a program; just easy, healthy and sustainable food. Only about 2%-5% of our customers use Jake 3 meals per day.

You can also add some other ingredients to Jake. Click here to get some recipes.

Can I eat nothing but Jake?

Jake is food that provides you with all the nutrients that the average human body (covering 95-97% of the population) needs. If you’d like to eat nothing but Jake, that’s an option, but you can definitely eat other foods as well.

Not every single body works like most. Some people are more susceptible to certain nutritional deficiencies, e.g. due to illness. Therefore, it’s always important to listen to your body and act on it. We recommend taking a look at our nutritional information to decide what use of Jake suits your specific needs best. If you are in doubt, e.g. because your medical situation requires a specific diet, always consult your doctor.


How do I know this shop is trustable?

We understand that you don’t like to buy on a whim. That’s why we joined hands with Trusted Shops. Trusted shops provides a review system, which guarantees that all reviews are authentic and written by real customers. Click here to go to the reviews.

Trusted Shops not only provides real reviews by real customers, but also a trust mark. Trusted shops is a Europese leading trustmark and is a guarantee for carefree shopping for customers all around the globe.

I have IBS/IBD/Diabetes

Jake has not been clinically tested for these medical conditions. Although we have received promising feedback from our customers, we can only recommend that you ask your doctor to evaluate Jake’s ingredients and nutritional information to determine whether it might be a good fit for your particular needs.

Does Jake effect my stool?

Jake contains plenty of insoluble fiber, so bowel movement should not be affected in the long term. However, as less useless ingredients go in, less useless ingredients come out.

As you have been eating the same food for many years, the change in your diet can cause some temporary changes. Like with any other change of diet, make sure you change gradually. Always listen to how your body reacts.

How do I get my free shaker?

We include it with your first order. If you want to add additional shakers, that’s possible of course.

What is the shelf life/expiration date?

You can find the shelf life/expiration date printed on the product. All products are marked with either an expiration date (EXP month/year) or manufacturing date (MFG month/year).

We guarantee a shelf life of at least 6 months from the date of purchase.

Once opened, Jake must be consumed within 48 hours. Once prepared, Jake shakes must be kept refrigerated and consumed within 24 hours.

Can I place a mixed order?

Yes, of course! Click her to mix & match.

How do I choose?

There are multiple products to choose from: the shakes, which are complete meals, the soups, which are warm complete meals, and the Vitaminbar, which is a small meal or snack. The shake comes in three versions, namely Light, Original and Sports. You can find more information about the different products on the shake page and the Vitaminbar page.

Refer a friend

When does my referral credit expire?

The credits never expire. We’re forever grateful for referring your friends to Jake.

What if I have a subscription?

If you have a subscription, your referral credits will be automatically applied to your next renewal. If your credit exceeds the order amount, your order will be free, and the excess credit will be stored in your account for your next renewal(s).

How do I spend my Jake credits?

If you’ve earned Jake credits, simply log in to your account before you place your next order. The credits will be automatically applied to any order with an order amount above €50. If your credit exceeds your order amount, your order will be free, and the excess credit will be stored in your account for your next order(s).

Where can I find my referral code?

Your referral code is automatically loaded into the pre-baked Facebook- or email-message. You can also find your referral code in your Jake account, under “referrals”.

Who can I refer to Jake?

You can refer any friends that haven’t ordered at Jake before, samples included. Please don’t share your code to the public – codes found on e.g. coupon websites will be blocked by the system.

Shipping by jake

Customs duties and additional fees?

For the EU and the US: there are no additional costs.

For Switzerland: Import duties of 0.935 CHF/kg + brokerage fee (min. 21 CHF + 7.7% VAT) may apply. Orders over 200 CHF will be levied with an additional 2.5% Swiss VAT.

For Norway: 15% Norwegian VAT + import duties of 32 NOK/kg + a processing fee of NOK 331 will be levied.

For Canada: 10.5% import duties + brokerage fee (C$10-26) + HST/GST/PST will be levied.

What are the payment options?

For regular orders and subscriptions: Paypal, Credit card, Bank Transfer, iDeal, Bancontact, Giropay, EPS and SOFORT Banking.

Please note that the credit card payment is processed by Paypal. If you wish to pay by credit card, you can simply choose Paypal and pay with credit card. No Paypal account required.

How long does shipping take?

Check out the list on our shipping page to find out what the estimated lead time to your country is.

Do you ship to my country?

We currently ship to all countries in this list. If the country you’re looking is not included in the list, please contact us to discuss the possibilities.


Why is it called the vitaminbar?

Just like the shakes, the bars are a form of complete food. The Vitaminbar provides you with every nutrient you need. Adding to that, we’ve upped the amount of vitamins and minerals to 25% of your daily amount per bar to give you a micronutrient boost. That’s why it’s called the Vitaminbar. Although, at 20 grams of protein per bar, it could well be called a protein bar too.

What does the vitaminbar taste like?

The vitaminbar is chewy, oaty, fruity and a bit grainy. Typically, bars with a high protein content contain glycerol as a humectant. Glycerol makes bars smooth and moist, but also acts as a laxative. Which is why you don’t find it in the vitaminbar. Therefore, the vitaminbar has a bit of a grainy mouthfeel to it.

When do I use the vitaminbar?

We recommend using the vitaminbar as a light breakfast or 4PM inbetweener. But you can use it whenever it suits you best, you make the rules.

More questions?

Our forum has the answers. You can also use our contact page or
send us and email at We’re always happy to help!