Frequently asked questions

FREQUENTLY ASKED QUESTIONS about jake

general questions about jake

Easy, healthy and sustainable food. Jake is food that contains everythingyour body needs to be healthy. Shakes for a complete meal and the Vitaminbar for a small breakfast or healthy snack. Find out more about Jake here.

Jake contains every nutrient that your body needs. The vitamins and minerals are the according to the recommendations by the European Food Safety Authority. You can find the nutrition sheets on the get started page.

You can use Jake in any way you like. There are no rules, Jake is not a diet, Jake is food, nothing more, nothing less. Find out more about the product here.

Easy. Simply rip open your single meal package, put 400 ml of water in your shaker, add the powder, shake and enjoy! We provide you with a shaker bottle on your first order for free.

Does it get any easier? Well… yes. The Vitaminbar is ready-to-use. Just open the wrapper and enjoy!

You can also spice your Jake shake up. Click here to see how.

The products of Jake are produced in The Netherlands. All orders are packed and shipped from our headquarters in Groningen, The Netherlands.

refer a friend

You can refer any friends that haven’t ordered at Jake before, samples included. Please don’t share your code to the public – codes found on e.g. coupon websites will be blocked by the system.

Your referral code is automatically loaded into the pre-baked Facebook- or email-message. You can also find your referral code in your Jake account, under “referrals”.

If you’ve earned Jake credits, simply log in to your account before you place your next order. The credits will be automatically applied to any order with an order amount above €50. If your credit exceeds your order amount, your order will be free, and the excess credit will be stored in your account for your next order(s).

If you have a subscription, your referral credits will be automatically applied to your next renewal. If your credit exceeds the order amount, your order will be free, and the excess credit will be stored in your account for your next renewal(s).

The credits never expire. We’re forever grateful for referring your friends to Jake.

jake's Nutritional food

Jake is food that provides you with all the nutrients that the average human body (covering 95-97% of the population) needs. If you’d like to eat nothing but Jake, that’s an option, but you can definitely eat other foods as well.

Not every single body works like most. Some people are more susceptible to certain nutritional deficiencies, e.g. due to illness. Therefore, it’s always important to listen to your body and act on it. We recommend taking a look at our nutritional information to decide what use of Jake suits your specific needs best. If you are in doubt, e.g. because your medical situation requires a specific diet, always consult your doctor.

Yes. Use Jake in any way you like. It is not a program; just easy, healthy and sustainable food. Only about 2%-5% of our customers use Jake 3 meals per day.

You can also add some other ingredients to Jake. Click here to get some recipes.

Yes. To lose weight, we need to eat fewer calories than our body uses. That can be hard, especially as a lack of nutrients causes an increased appetite. Jake contains all the nutrients you need, including a lot of fibres to keep you full for hours, making it a bit easier.

There’s no need to actively count your calories as your meals are portioned. This helps you to not overeat by accident and you’ll avoid the temptations of grocery stores and the fridge when cooking. Jake Light is best suited for losing weight: it still provides all the nutrients you need, but with fewer calories and fewer carbohydrates. Still tempted to have a snack between meals? The Vitaminbar is your healthy solution.

Jake is for everyone that can use a healthy and easy meal, that includes sportspeople. It provides every nutrient your body needs, about 40 grams of protein per shake and plenty of fiber to keep you full. If you tend to skip breakfast, miss lunch, or eat unhealthy stuff just to fill up, Jake is for you.

Yes. Jake is produced without parts of any animal. Jake does not contain any animal-derived ingredients either, Jake is vegan.

Practical

There are two Jake products to choose from: the shakes, which are complete meals, and the Vitaminbar, which is a small meal or snack. The shake comes in three versions, namely Light, Original and Sports. You can find more information about the different products on the shake page and the Vitaminbar page.

You can find the shelf life/expiration date printed on the product. All products are marked with either an expiration date (EXP month/year) or manufacturing date (MFG month/year).

We guarantee a shelf life of at least 3 months from the date of purchase.

Once opened, Jake must be consumed within 48 hours. Once prepared, Jake shakes must be kept refrigerated and consumed within 24 hours.

We include it with your first order. If you want to add additional shakers, that’s possible of course.

Jake contains plenty of insoluble fiber, so bowel movement should not be affected in the long term. However, as less useless ingredients go in, less useless ingredients come out.

As you have been eating the same food for many years, the change in your diet can cause some temporary changes. Like with any other change of diet, make sure you change gradually. Always listen to how your body reacts.

Jake has not been clinically tested for these medical conditions. Although we have received promising feedback from our customers, we can only recommend that you ask your doctor to evaluate Jake’s ingredients and nutritional information to determine whether it might be a good fit for your particular needs.

We understand that you don’t like to buy on a whim. That’s why we joined hands with Trusted Shops. Trusted shops provides a review system, which guarantees that all reviews are authentic and written by real customers. Click here to go to the reviews.

Trusted Shops not only provides real reviews by real customers, but also a trust mark. Trusted shops is a Europese leading trustmark and is a guarantee for carefree shopping for customers all around the globe.

Shipping by jake

We currently ship to all countries in this list. If the country you’re looking is not included in the list, please contact us to discuss the possibilities. 

Check out the list on our shipping page to find out what the estimated lead time to your country is.

Shipping is free, always.

For regular orders and subscriptions: Paypal, Credit card, Bank Transfer, iDeal, Bancontact, Giropay, EPS and SOFORT Banking.

Please note that the credit card payment is processed by Paypal. If you wish to pay by credit card, you can simply choose Paypal and pay with credit card. No Paypal account required. 

For the EU and the US: there are no additional costs.

For Switzerland: Import duties of 0.935 CHF/kg + brokerage fee (min. 21 CHF + 7.7% VAT) may apply. Orders over 200 CHF will be levied with an additional 2.5% Swiss VAT.

For Norway: 15% Norwegian VAT + import duties of 32 NOK/kg + a processing fee of NOK 331 will be levied.

For Canada: 10.5% import duties + brokerage fee (C$10-26) + HST/GST/PST will be levied.

More questions? Our forum has the answers. You can also use our contact page or
send us and email at info@jakefood.com. We’re always happy to help!