We want you to be thrilled with your order of Jake. However, if you want to return an item, we’re here to help.
There are a few important things you have to keep in mind when returning a product:
– You have 30 calendar days to return an item from the date you received it.
– Only items that have been directly purchased from Jake can be returned. Jake purchased through retailers must be returned according to their respective return policy.
– Please ensure that the item you’re returning is in its original packaging.
– Opened packages cannot be returned.